Making a Purchase (Deposit)
I5poker.com offers a wide variety of deposit methods using credit cards, debit cards, Net Banking etc. All our payment methods are highly user-friendly, efficient, and completely secure. Once you make a payment through any payment method, you shall be able to play our exciting cash games.
To ensure the highest security of our customers, we only process cards through the 2-factor authentication to prevent Internet fraud. Further, the card information is entered by the customer directly on the universally trusted payment gateway. It is not stored in any manner on our site thus ensuring complete security and peace of mind.
You can make a purchase in 4 easy steps:
Step 1: Click on Buy Real Chips in My Account section (after creating your account with us)
Step 2: Select the payment method (Credit Card / Debit Card / Net banking / Pay-By-Cash) and select the amount (in INR) from the drop down list and click on Proceed.
Step 3: Complete the transaction on the payment gateway site.
Step 4: You shall automatically return to our site once you complete the transaction. You can immediately see the Real Chips updated in your account from the Account Summary link in the My Account. You shall also receive an email on your registered email ID indicating the amount of the transaction and confirming the success of the transaction.
Keeping in line with RBI norms, we do not accept International cards on the site.
Redemption Policy (Withdrawal)
At I5poker.com, we have a customer friendly redemption policy.
All amounts that you choose to redeem will be instantly deducted from your I5poker.com account. It will no longer be available to play.
The minimum amount that can be redeemed is Rs 100. Mobile verification is mandatory for users requesting redemption.
In case you purchase Real Chips on our site and wish to withdraw your money back, you can just follow the instructions for redemption mentioned on our site. In case you are making a withdrawal without playing adequate number of hands on real cash tables, and fail to accumulate loyalty points equivalent to 12% of the requested withdrawal amount, a transaction fees of 7% of the deposits made or requested withdrawal amount (whichever is lower) will be levied for the first such offence. 10% transaction fees will be levied on the subsequent offences. Minimum transaction fees of Rs 100 will be levied in cases where insufficient loyalty points have been earned. The above mentioned 12% loyalty points will have to be earned by the player between the time of last Deposit or Last Withdrawal (whichever is later) and the time of current withdrawal request. I5poker.com also reserves the right to waive off this transaction fees on specific request from the user on a case to case basis.
If you have a specific question, please refer to our FAQ section or Contact Us for further clarifications.